| Items for evaluation |
State of Operations |
Deviations from the "Corporate Social Responsibility Best Practice Principles for TWSE/TPEx-Listed Companies" and Reasons |
| Yes |
No |
Summary |
| 1、Does the company establishe a governance structure to promote sustainable development and sets up a full-time (Part-time) unit to promote sustainable development, which is handled by the senior management authorized by the board of directors and supervised by the board of directors? |
Yes |
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In terms of functions by department, the Company's Administrative Department is involved in CSR tasks, and is responsible for coordinating and planning promotions of CSR such as donations and environmental protection tasks. Subsequently, relevant departments and units will carry out the relevant actions and report their implementation results to the Board of Directors from time to time. |
No major deviations. |
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| 2、Does the company conduct a risk assessment on environmental, social, and corporate governance issues related to the company's operation under the principle of materiality, and formulate relevant risk management policies or strategies? |
Yes |
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In terms of functions by department, the Company's Administrative Department is involved in CSR tasks, and is responsible for coordinating and planning promotions of CSR such as donations and environmental protection tasks. Subsequently, relevant departments and units will carry out the relevant actions and report their implementation results to the Board of Directors from time to time.
The company has formulated the "Corporate Social Responsibility Best Practice Principles" and has been revised as a "code of practice for sustainable development" by the board of directors on February 25, 2022, which emphasizes sincerity and honesty to actively practice sustainable development, comply with international development trends, promote economic, environmental and social progress, and achieve the goal of sustainable development of the enterprise. When pursuing the sustainable development and profitability, the Company takes into account environmental, social, and corporate governance factors and incorporates them into the management and operation. The management department is responsible to arrange every department to implement corporate governance, employee rights, environmental protection, and social engagement. |
No major deviations. |
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3、Environmental Issues
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(1)
Does the company establish an appropriate environmental management system under its industrial characteristics?
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(2)
Is the company committed to improving energy efficiency and using recycled materials with low impact on environmental load?
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(3)
Does the company assess the potential risks and opportunities of climate change to enterprises now and in the future, and take relevant countermeasures?
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(4)
Does the company count the greenhouse gas emissions, water consumption, and total weight of waste in the past two years, and formulate policies for greenhouse gas reduction, water reduction, or other waste management?
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(1)
The Company operates in the drugstore retail channel and does not have production processes which produce pollutants such as wastewater or gases. Hence, the Company's actions toward environmental protection are decent.
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(2)
In response to paperless procedures, the Company has enhanced operational efficiency and continued to promote an online-based platform for its purchases. Systematic implementation has been adopted to replace paper-based documents between front and backend, and e-invoices have been promoted in various stores.
Furthermore, the decoration materials, counters, and shelves of the company adopt environmental protection building materials with a green building materials logo and government certification, to reduce the harm of chemical synthetic materials and prevent secondary harm to the environment and human body.
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(3)
The Company pays attention to and evaluates the risks and threats of climate change to present and future supply, and expects suppliers to provide substitutes or other new technologies in response.
- (4)
The main greenhouse gases produced in the Company's operation site are due to the use of lighting and air conditioning. The Company's policy is to require the store colleagues to adjust the opening and temperature of air conditioning in time, install variable frequency air conditioning devices and make good use of fans for energy conservation. In terms of lighting, T5 lamps are replaced in succession to reduce carbon emission. The purchase of relevant PP&E will be based on the purchase of environmental protection and energy conservation standards and other products, so as to reduce the impact of climate change on business activities.
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| Yes |
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No major deviations. |
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| Yes |
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No major deviations. |
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| Yes |
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No major deviations. |
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| Yes |
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No major deviations. |
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4、Social Issues
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(1)
Does the company formulate relevant management policies and procedures under relevant regulations and international human rights conventions?
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(2)
Does the company formulate and implement reasonable employee welfare measures (including salary, vacation, and other benefits), and properly reflect the business performance or results in the employee salary?
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(3)
Does the company provide a safe and healthy working environment for employees and regularly implement safety and health education for employees?
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(4)
Does the company establish an effective career competency development training project for employees?
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(5)
Does the company comply with relevant regulations and international standards on issues such as customer health and safety, customer privacy, marketing and labeling of products and services, and formulate relevant policies and complaint procedures to protect the rights and interests of consumers or clients?
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(6)
Does the company formulate supplier management policies to require suppliers to follow relevant norms and their implementation on environmental protection, occupational safety, and health or labor human rights?
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Yes
Yes
Yes
Yes
Yes
Yes
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(1)
The Company has established the "Employee Work Rules" and relevant HR Management Regulations pursuant to the Labor Standards Act. To protect employees' rights and to respect internationally-recognized basic labor and human rights, the Company has established appropriate management methods and procedures to avoid any occurrence of hazards which may infringe the basic rights of workers. In addition, the Company's recruitment policy is based on the Act of Gender Equality in Employment and provides a work environment that is fair, equal, and free from discrimination or harassment to its workers.
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(2)
The Company has established a performance appraisal method in the salary system, which evaluates the work performance of colleagues according to the Company's operation performance and management status, and adjusts the basic salary regularly according to the department's performance. In addition to adjusting the basic salary and individual performance bonus, the Company recruits and retains the professional talents needed by the Company, and improves the employees' coherence and sense of belonging to the Company. The Company also takes share bonus as a way to share business results with colleagues.
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(3)
The Company regularly conducts employee health checkup to ensure employee health and well-being. According to the law and regulations of the labor safety, in order to prevent occupational injury, the Company has an overall planning for all safety items such as the inspection required by the occupational safety, and underwrite group insurance for employees, or strengthen the safety and health protection of employees.Number of cases of disability of personnel due to injury(temporary total disability) in 2024:10 cases, 10 individuals (8 from commuting accidents), accounting for 0.42% of the total number of employees at the end of 2024. The frequency of disability due to injury is 4.17. Supervisors provided health care support until the employees' work was stable for at least one month, and all have since returned to normal work.The number of fire incidents, casualties, and ratio of casualties to total number of employees in 2024:None.
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(4)
In addition to the induction training for new employees, the Company implements various on-the-job training according to the department and job requirements. The Company has a complete set of education and training plan, and has complete training courses from new employees to store managers and franchised pharmacists, so as to improve the professional medical knowledge and quality of salespersons in the market.
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(5)
The Company's marketing and labeling for products and services are in compliance with relevant laws and standards of the industry. The Company adopts membership system, and relevant consumer rights policies have been clearly stated on the membership application pamphlet, and contents of which are in compliance with legal regulations. In addition, promotional activities are also announced on the Company website and flyers. In case of consumer dispute, consumers can submit grievances to our toll-free hotline at 0800-678-222 and customer mailbox.
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(6)
The Company's contracts with its major suppliers do not specifically include clauses to terminate the contract at any time should the supplier violate its CSR policy, and poses material influences on the environment and the society. Nevertheless, if such circumstances occur, the Company will choose never to carry out business transactions with suppliers who do not value CSR.
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No major deviations.
No major deviations.
No major deviations.
No major deviations.
No major deviations.
No major deviations.
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| 5、Does the company refer to the international reporting standards or guidelines to prepare Sustainability Reports and other reports that disclose the company's non-financial information? Has the company received assurance or certification of the aforesaid reports from a third party accreditation institution? |
Yes |
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The Company has prepared its own corporate social responsibility report and disclosed information related to corporate social responsibility on the Company's website, but the report has not been verified by a third party unit. |
No major deviations. |
| 6、If the company has established its Corporate Social Responsibility Best Practice Principles according to "Corporate Social Responsibility Best Practice Principles for TWSE/TPEx Listed Companies," please describe the operational status and any deviations: the Company has established a set of "Corporate Social Responsibility Best Practice Principles," and no material deviation is found between current practices and the Principles. |
7、Other information to facilitate better understanding of the company's implementation of Corporate Social Responsibility:
- Environmental protection: The Company operates as a medical/pharmaceutical products retail channel and does not have production processes; hence, the Company does not lead to environmental pollution.
- Social participation, social contribution, community service and social welfare: The Company participates in various educational, social, and cultural activities through donating to social welfare groups, fulfilling our corporate social responsibility.
- The Company has continued to participate in the Cathay Bank Foundation’s Big Trees Project, calling attention to the equal education rights of school kids and promoting the development of grass-roots education in 2024.
- In 2024, the Company sponsored the Chinese Taipei Volleyball Association to organize the “2024 Asian Beach Volleyball Open,” actively supporting international events.
- In 2024, the Company continued to donate to China Medical University, Tajen University, and other colleges and universities of pharmacy, as an industry-university cooperation and talent cultivation award program.
- In 2024, the Company continued to sponsor various extracurricular activities of the Pharmaceutical Students’ Associations of China Medical University, Tajen University, and Kaohsiung Medical University.
- In 2024, sponsorship and material support were provided to the FengLang Pharmacy Service Club formed by the Department of Pharmacy at China Medical University. The club promoted health information at various long-term care institutions and educational facilities.
- In 2024, donations were made to the Taoyuan City Excellence and Friendship Care Service Association to hold various care activities. Additionally, several charity movie viewing events were held throughout the year, inviting underprivileged children and families to attend.
- In 2024, the Company continued to donate to the Taishin Charity Foundation to support and care for the disadvantaged
- In 2024, Great Tree purchased Mid-Autumn Festival mooncakes from the Children Are Us Bakery and Restaurant at the Zhubei Workstation to give to its employees, supporting the sustainable operation of sheltered workshops and creating stable employment opportunities for sheltered workers.
- In 2024, the Company continued our collaboration with the Taoyuan’s Department of Public Health and the Taoyuan Pharmacist Association to conduct irregular health checkups and medication safety promotion activities in various communities and neighborhoods across Taoyuan City.
- In 2024, Great Tree collaborated with the Kaohsiung City Children’s Development Association to organize the “Baby Development Physical Fitness” event, which not only enhanced parent-child interaction but also promoted the development of children’s physical and motor skills.
- In 2024, Taiping Matzu Blessing Marathon was held combining marathon with cycling challenges. Store partners voluntarily provide participants with drinking water and supplies, and offer timely professional medical consultation and services.
- In 2024, donations of medical masks and other daily necessities were made to the New Taipei City Purple Lotus Charitable Foundation to assist underprivileged children and families suffering from poverty and illness.
- During each summer and winter break, internship program for Pharmacy majors from various colleges and universities is organized, building a seamless transition for students from internship, employment to entrepreneurship.
- Health seminars and mothers' workshops are organized in collaboration with suppliers in each year so that employees and consumers can both receive professional health care information
- Consumer rights: The Company has a designated toll-free 0800 customer hotline in charge of receiving customer complaints.
- Human rights: The Company's employees receive equal treatments in all aspects including gender, religion, and political inclination. In addition, the Company also provides a fair work environment, ensuring employees are free from discrimination and harassment.
- Safety and health: The Company complies with labor safety and health laws from the government and carries out various health and safety tasks. Relevant details are established in the "Worker Safety and Health Work Rules."
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