Investors
INVESTOR RELATIONS
副選單

Implementation status of promoting sustainable development

Items for evaluation State of Operations Deviations from the "Corporate Social Responsibility Best Practice Principles for TWSE/TPEx-Listed Companies" and Reasons
Yes No Summary
1、Does the company establishe a governance structure to promote sustainable development and sets up a full-time (Part-time) unit to promote sustainable development, which is handled by the senior management authorized by the board of directors and supervised by the board of directors? Yes   In terms of functions by department, the Company's Administrative Department is involved in CSR tasks, and is responsible for coordinating and planning promotions of CSR such as donations and environmental protection tasks. Subsequently, relevant departments and units will carry out the relevant actions and report their implementation results to the Board of Directors from time to time. No major deviations.
     
     
     
2、Does the company conduct a risk assessment on environmental, social, and corporate governance issues related to the company's operation under the principle of materiality, and formulate relevant risk management policies or strategies? Yes   In terms of functions by department, the Company's Administrative Department is involved in CSR tasks, and is responsible for coordinating and planning promotions of CSR such as donations and environmental protection tasks. Subsequently, relevant departments and units will carry out the relevant actions and report their implementation results to the Board of Directors from time to time.
The company has formulated the "Corporate Social Responsibility Best Practice Principles" and has been revised as a "code of practice for sustainable development" by the board of directors on February 25, 2022, which emphasizes sincerity and honesty to actively practice sustainable development, comply with international development trends, promote economic, environmental and social progress, and achieve the goal of sustainable development of the enterprise. When pursuing the sustainable development and profitability, the Company takes into account environmental, social, and corporate governance factors and incorporates them into the management and operation. The management department is responsible to arrange every department to implement corporate governance, employee rights, environmental protection, and social engagement.		 No major deviations.
     
     
3、Environmental Issues
  1. (1)
    Does the company establish an appropriate environmental management system under its industrial characteristics?
  2. (2)
    Is the company committed to improving energy efficiency and using recycled materials with low impact on environmental load?
  3. (3)
    Does the company assess the potential risks and opportunities of climate change to enterprises now and in the future, and take relevant countermeasures?
  4. (4)
    Does the company count the greenhouse gas emissions, water consumption, and total weight of waste in the past two years, and formulate policies for greenhouse gas reduction, water reduction, or other waste management?
    
  1. (1)
    The Company operates in the drugstore retail channel and does not have production processes which produce pollutants such as wastewater or gases. Hence, the Company's actions toward environmental protection are decent.
  2. (2)
    In response to paperless procedures, the Company has enhanced operational efficiency and continued to promote an online-based platform for its purchases. Systematic implementation has been adopted to replace paper-based documents between front and backend, and e-invoices have been promoted in various stores.
    Furthermore, the decoration materials, counters, and shelves of the company adopt environmental protection building materials with a green building materials logo and government certification, to reduce the harm of chemical synthetic materials and prevent secondary harm to the environment and human body.
  3. (3)
    The Company pays attention to and evaluates the risks and threats of climate change to present and future supply, and expects suppliers to provide substitutes or other new technologies in response.
  4. (4)
    The main greenhouse gases produced in the Company's operation site are due to the use of lighting and air conditioning. The Company's policy is to require the store colleagues to adjust the opening and temperature of air conditioning in time, install variable frequency air conditioning devices and make good use of fans for energy conservation. In terms of lighting, T5 lamps are replaced in succession to reduce carbon emission. The purchase of relevant PP&E will be based on the purchase of environmental protection and energy conservation standards and other products, so as to reduce the impact of climate change on business activities.
  
Yes   No major deviations.
     
Yes   No major deviations.
     
Yes   No major deviations.
     
Yes   No major deviations.
     
4、Social Issues
  1. (1)
    Does the company formulate relevant management policies and procedures under relevant regulations and international human rights conventions?
  2. (2)
    Does the company formulate and implement reasonable employee welfare measures (including salary, vacation, and other benefits), and properly reflect the business performance or results in the employee salary?
  3. (3)
    Does the company provide a safe and healthy working environment for employees and regularly implement safety and health education for employees?
  4. (4)
    Does the company establish an effective career competency development training project for employees?
  5. (5)
    Does the company comply with relevant regulations and international standards on issues such as customer health and safety, customer privacy, marketing and labeling of products and services, and formulate relevant policies and complaint procedures to protect the rights and interests of consumers or clients?
  6. (6)
    Does the company formulate supplier management policies to require suppliers to follow relevant norms and their implementation on environmental protection, occupational safety, and health or labor human rights?

Yes

 

 

 

Yes

 

 

 

Yes

 

 

 

Yes

 

 

 

Yes

 

 

 

 

 

Yes


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  
  1. (1)
    The Company has established the "Employee Work Rules" and relevant HR Management Regulations pursuant to the Labor Standards Act. To protect employees' rights and to respect internationally-recognized basic labor and human rights, the Company has established appropriate management methods and procedures to avoid any occurrence of hazards which may infringe the basic rights of workers. In addition, the Company's recruitment policy is based on the Act of Gender Equality in Employment and provides a work environment that is fair, equal, and free from discrimination or harassment to its workers.
  2. (2)
    The Company has established a performance appraisal method in the salary system, which evaluates the work performance of colleagues according to the Company's operation performance and management status, and adjusts the basic salary regularly according to the department's performance. In addition to adjusting the basic salary and individual performance bonus, the Company recruits and retains the professional talents needed by the Company, and improves the employees' coherence and sense of belonging to the Company. The Company also takes share bonus as a way to share business results with colleagues.
  3. (3)
    The Company regularly conducts employee health checkup to ensure employee health and well-being. According to the law and regulations of the labor safety, in order to prevent occupational injury, the Company has an overall planning for all safety items such as the inspection required by the occupational safety, and underwrite group insurance for employees, or strengthen the safety and health protection of employees.
  4. (4)
    In addition to the induction training for new employees, the Company implements various on-the-job training according to the department and job requirements. The Company has a complete set of education and training plan, and has complete training courses from new employees to store managers and franchised pharmacists, so as to improve the professional medical knowledge and quality of salespersons in the market.
  5. (5)
    The Company's marketing and labeling for products and services are in compliance with relevant laws and standards of the industry. The Company adopts membership system, and relevant consumer rights policies have been clearly stated on the membership application pamphlet, and contents of which are in compliance with legal regulations. In addition, promotional activities are also announced on the Company website and flyers. In case of consumer dispute, consumers can submit grievances to our toll-free hotline at 0800-678-222 and customer mailbox.
  6. (6)
    The Company's contracts with its major suppliers do not specifically include clauses to terminate the contract at any time should the supplier violate its CSR policy, and poses material influences on the environment and the society. Nevertheless, if such circumstances occur, the Company will choose never to carry out business transactions with suppliers who do not value CSR.

No major deviations.

 

 

 

 

 

No major deviations.

 

 

 

 

No major deviations.

 

 

 

 

No major deviations.

 

 

 

 

No major deviations.

 

 

 

 

 

 

No major deviations.

 

 

 

 

 

 
5、Does the company refer to the international reporting standards or guidelines to prepare Sustainability Reports and other reports that disclose the company's non-financial information? Has the company received assurance or certification of the aforesaid reports from a third party accreditation institution? Yes   The Company has prepared its own corporate social responsibility report and disclosed information related to corporate social responsibility on the Company's website, but the report has not been verified by a third party unit. No major deviations.
6、If the company has established its Corporate Social Responsibility Best Practice Principles according to "Corporate Social Responsibility Best Practice Principles for TWSE/TPEx Listed Companies," please describe the operational status and any deviations: the Company has established a set of "Corporate Social Responsibility Best Practice Principles," and no material deviation is found between current practices and the Principles.
7、Other information to facilitate better understanding of the company's implementation of Corporate Social Responsibility:
  1. Environmental protection: The Company operates as a medical/pharmaceutical products retail channel and does not have production processes; hence, the Company does not lead to environmental pollution.
  2. Social participation, social contribution, community service and social welfare: The Company participates in various educational, social, and cultural activities through donating to social welfare groups, fulfilling our corporate social responsibility.
    • As affected by the COVID-19, many vulnerable groups are short of resources. Adhering to the spirit of social care and mutual assistance, the company specially provides relevant masks and materials to the children's home in the North District of the Health and Human Services, the Private Wilde Kite Edge Nursery in Taoyuan, the Private Muxiang Kindergarten in Taoyuan, the Christian Rehabilitation Fellowship Taoyuan Private Youth Home, the legal person of the consortium, the Taoyuan Tian Cheng Children's Home, the Taoyuan private Yu De Children's Home, the Private Taiwan International Children's village in Taiwan Province, the Taoyuan Lan Di foundation, the legal person of the consortium, is attached with Taoyuan Private Lan Di children's home and Taoyuan Lo Fu Social Welfare Foundation is attached with Taoyuan Private Lo Fu nursery.
    • In 2022, it has donated NT$1 million to participate in the Cathay United Bank Foundation's Big Tree Project, calling on the public to pay attention to the equal right to education of school children, and helping families who have encountered major changes or are in poor circumstances and unalbe to pay various tuition fees, miscellaneous fees for students to attend school and promote the development of grassroots edcuation.
    • In 2022, the company donated to the Taoyuan Yuanqi youth volunteer association to help young friends hold various caring activities..
    • Donated to the Taishin Charity Foundation to help care for the disadvantaged in 2022.
    • Donated funds to Luzhu District of Taoyuan City to replace old equipment in 2022.
    • In 2022, the pharmacists and their partners in Zhudongmen kept caring for the needs of local heads and went to Wufeng Township and Emei Township from time to time to hold various health testing and drug safety publicity activities.
    • During Baishatun Matsu's inspection tour in 2022, the shop partners spontaneously provided the devotees with drinking water and soreness relief supplies, as well as timely professional medical consultation and services.
    • During each summer and winter break, internship program for Pharmacy majors from various colleges and universities is organized, building a seamless transition for students from internship, employment to entrepreneurship.
    • Health seminars and mothers' workshops are organized in collaboration with suppliers in each year so that employees and consumers can both receive professional health care information
  3. Consumer rights: The Company has a designated toll-free 0800 customer hotline in charge of receiving customer complaints.
  4. Human rights: The Company's employees receive equal treatments in all aspects including gender, religion, and political inclination. In addition, the Company also provides a fair work environment, ensuring employees are free from discrimination and harassment.
  5. Safety and health: The Company complies with labor safety and health laws from the government and carries out various health and safety tasks. Relevant details are established in the "Worker Safety and Health Work Rules."